You can set a different schedule for every backup set, as per your convenience. Start the missed scheduled backup when the computer is turned on: If you select this option, your missed scheduled backups will start automatically once you turn on your computer. Notify me on desktop: Select this option to receive backup notifications on your desktop. This is helpful if you want to hard stop the backup progress at a specific time.Įmail notification: Enter your email address to receive backup status notifications. Hourly Schedule: Select this option to configure hourly backup operations.Ĭut-off Time: Set the time at which your scheduled backup should stop. Start the backup immediately: Select this option to run a backup job immediately. Week-Day(s): Select the days of the week on which you wish to run your backup jobs. The screen contains the following options:īackup start time: Set the time at which your scheduled backup should start.īackup set name: Select the backup set that you want to schedule for backup.ĭaily Schedule: To run your backup jobs daily, select this option. Select your desired day(s) of backup in a week or schedule it on a daily basis. That's just because of the nature of the Internet-it's very difficult to provide a 100 percent guarantee.To schedule a backup, log into IBackup desktop application and click the 'Scheduler' tab. "We do not provide a 100 percent guarantee that the backup will take place," he said. The most popular plan costs $14.95 a month for a 4GB backup plan.īut he offers a sobering note: Online storage companies don't guarantee customers a fail-safe backup system. The privately held company serves thousands of customers who subscribe to service packages that run from $3 to $800 a month. Raghu Kulkarni, a spokesman for IBackup, said demand for online storage services is growing. Online storage services such as IBackup, Xdrive and Connected also provide file backup services for a monthly fee. Some Web-based e-mail services, such as Yahoo Mail, allow customers to download e-mail to their desktops and retrieve them using a PC-based e-mail client such as Microsoft's Outlook. He said consumers can protect themselves by ensuring that valuable files are adequately backed up. There are always going to be glitches that lead to data loss." "In general, consumers are out of luck," said Ira Rothken, an attorney based in San Rafael, Calif., who has litigated such cases in the past. ![]() Legal experts said there is generally little recourse for consumers in the event of data loss on services such as Hotmail, which are typically covered by terms-of-service agreements that provide broad liability exemptions. We are working to understand how the customer's data was lost, but we are not able to recover the customer's files." ![]() "That said, we recognize that issues can arise.In this case specifically, it appears to be an isolated incident that is not recurring within our customer base. "We put many precautions in place to protect our network and assure against customer data loss, which includes regular system backups to prevent file storage issues," Brooke Richardson, product manager for MSN and Hotmail, wrote in an e-mail. In a statement, Microsoft said "issues" have occasionally beset its Hotmail service, although the most recent case appears to have affected only Felton's free account. ![]() Online photo site PhotoPoint closed down with no notice at all, although it later offered to return files to its 1.25 million customers if they paid a fee. Online storage providers such as and that collapsed at the time gave scant notice, and some customers complained of lost files. For example, service providers hosting customer files online folded suddenly at the end of the dot-com boom. Meanwhile, consumers are being bombarded with promotions for vast amounts of free storage-up to 1 gigabyte's worth in the case of Google's new Gmail Web-based e-mail and a slew of copycat services.Ĭonsumers have been burned in the past. I won't store so much stuff on Hotmail again."įelton's story offers a new twist on the ever-present danger of data destruction in the digital age, throwing a spotlight on the responsibilities of online service providers. "These services are easy and free, so people don't even think about using them. Frantic, she called the Microsoft-run e-mail service, only to get worse news: Due to "system events," the files were gone forever, and there was nothing to be done about it, a technical support staffer eventually replied. Alexandria Felton logged on to her Hotmail account last month and was shocked to find that all of her saved files were gone.Īt stake was years' worth of personal and business correspondence, photos and the itinerary for a recently purchased trip, the San Jose, Calif., health care worker said.
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